FAQ

What types of products do you offer?

We provide a diverse range of clothing and accessories for babies and children, including seasonal apparel and shoes. Visit our website to explore our product categories for more details!

What are your order processing times?

We generally process orders within 1-3 business days. You will receive an email confirmation as soon as your order has been shipped.

How do you select the clothes you sell?

We carefully select each item based on its quality, condition, and style. We prioritize clothing in excellent condition and aim to offer well-known brands.

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Do you accept returns?

Unfortunately, we do not accept returns. We make every effort to describe and photograph items as accurately as possible.

Do you have any tips for caring for second-hand clothing?

Yes, we recommend washing clothes on a low heat setting, tumble drying on low, and following the care labels. These practices will help extend the life of the items.

What should I do if I receive a damaged item?

If you receive a damaged item that was not noted in the description, please contact us within 48 hours of receipt and provide photos of the item. We will review your request and find a suitable solution.

Do you accept clothing donations?

Yes, we accept clothing donations. Please contact us for more info.

Do you offer free delivery?

Yes, you enjoy free shipping on orders over $75. Currently, we only offer delivery to Quebec and Ontario.

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